A broken spring can be hard to determine. Here are a few different ways you can tell if your garage door spring is broken
- Your spring is visibly broken
There are two common styles of springs, a torsion spring and a torque tube system. If your spring is visible above your door you have a torsion spring. If you see a long tube above your door, you have a Wayne-Dalton TorqueMaster® Counterbalance. A gap about 2″ in your torsion spring will indicate a broken spring. If you have a double car garage with one door, chances are you have 2 springs. Even if only one spring breaks, we recommend changing both. The amount of tension that your second spring has from doing the work of two springs can cause it to break shortly after we repair the first broken spring.
- Door only opens a few inches off the ground
The operator on your garage ceiling is trying to open your garage door with out any support from a spring. The sensors in your opener that control the force of movement in the door, as well as safety features will prevent the operator from moving the door all the way up.
- Broken cables
A broken cable is a telltale sign you have a broken spring. Your cables are normally located on either side of your door, wrapped around a drum, that moves with your spring to open and close your door. Do your cables look frayed, snapped or even laying on the floor? Are your cables bunched up around the drum? When our service technicians fix your broken spring, they will replace your broken cables as well.
- What did it sound like?
When you opened your garage door did you hear a loud noise? Because there are so many moving parts in your garage door system, those parts can squeak, and make noises you get used to hearing. When your spring breaks, you may hear a loud snapping sound. Be careful when you investigate the sound, as parts of the spring system may fall.
- You can’t lift your door manually
Your operator will have a pull cord that will allow you to disconnect the operator arm from your door. At this point you can try to open your door manually. It will be extremely heavy to lift, or may not lift at all.