Perfect every time we use them, which is often since we own/manage over 55 properties.
Shaun T – Boise, ID
Fast-prompt service after calling. Very professional, explained everything as he went along. Very fast service and reasonable rates.
Susan R – Eagle, ID
The Ex-Cello technician was on time and made the repair in less than an hour, as explained when the appointment was scheduled.
Dan K – Boise, ID
Outstanding service! After we called, they were here within 1/2 hour. Work was done quickly and efficiently. We would definitely use their service again. Couldn’t be more pleased!
Tony H. – Boise, ID
Anthony called by 8:15 am to let me know he would be here between 9:30 & 10 am. He was on time; knocked when he got here – said it would take about 45 min. He did an exceptional job – it works great & is quiet – what a relief to have a light in the garage!
Sherry T. – Boise, ID
Fixed a broken spring, but went above and beyond by installing a heavier duty spring, which should last longer, made sure everything was working properly and even fixed some panels on the door that had be broken for some time. I would recommend this company to anyone.
Scott B – Boise, ID
They arrived on time and completed the project in the estimated time and stayed on bid estimate. The gentleman was polite, professional, and knowledgeable. Our house was built in 1960, so the garage floor had some challenges, which they were able to solve. We looked at other overhead door companies and found that this company in our opinion provided a better construction door.
Mary G – Boise, ID
I called Ex-Cello on at 7:00pm from a sticker that was by my garage opener. The owner answered as I couldn’t open my garage door. He helped my step by step in resolving issue. It may be a gear but he would come out 1st thing in morning. His dedication and promptness was above and beyond what I expected.
Yvette T – Meridian, ID
I have used Ex-Cello for years. They have always provided excellent service and the install went very well. Pablo explained things to me and answered any questions I had. Last month (Aug) the garage door opener would not close the door, it would start down and then reverse and go back up. I phoned Ex-Cello (Mike) and he came out that same afternoon for “no charge” and made an adjustment and everything works as it should. I am VERY PLEASED with this door opener. It is a little more than the regular type of openers but it is really smooth and a very quiet operator.
David F – Star, ID
Our garage door spring broken, and the car was held hostage, so I was very happy that Mike from Ex-Cello was there within a couple of hours to make the repairs. We had hoped to replace a damaged panel, but the manufacturer is no longer making panels in the same pattern. I appreciated his willingness to explain all of the options, and ultimately he straightened and tightened up the old panel so it looks much better. He also took the time to lube both doors so they run much more quietly.
Rhonda W – Boise, ID
I’ve been using Ex-Cello since we moved here 12 years ago. They have done maintenance work as well as fixed the door and operating unit when it was broken. I find Mike and Ex-Cello as professional, competent and competitive local providers for garage door repair and sales. They are quick to respond and provide me with all the detail I need in making a decision.
Laurel T – Boise, ID
My garage door springs broke at about noon on the 19th of July. Called Ex-Cello Door and they sent a man out and it was repaired & working by 3 p.m. Ex-Cello responded quickly and I was able to use our garage in no time.
Rene V. – Meridian, ID
This is a family run business. I called on Monday morning after our garage door opener didn’t close. I was able to unlatch the door, so we could close it. Not really an emergency. The woman I spoke with offered me a lot of advice about what to check for, so that I could try to fix the problem myself, but I knew that the door probably hadn’t been serviced in 20 years, so I was willing to pay for a service call.
Mike called me on Tuesday morning, and said the he could meet me around 4:00. He arrived, took a look at the door and adjusted the opener so that it would close. The door had been hard to close, and made a lot of noise. He took a closer look, adjusted the springs, and realized that one of the cables was badly frayed. He replaced both. This door is probably 50 years old. It works great now. Thanks!
Rick R – Boise, ID