Privacy Policy - Excello Garage Door Systems

Effective May 5, 2025

At Excello Garage Door Systems, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and use our services.

If you have questions about this Privacy Policy, please contact us:

Excello Garage Door Systems
106 E. 42nd Street
Boise, Idaho 83714
Phone: 208-323-1400
Email: [email protected]
Contractors License: RCE-4511

1. Information We Collect

We collect both personal and non-personal information, including:

Personal Information: Name, phone number, email address, physical address, or any details you provide via forms, service requests, or chat.
Automatically Collected Data: IP address, browser type, device details, pages visited, time on site (through cookies and tracking tools).
Service Details: Job scheduling and tracking data from our integration with our scheduling software.

2. How We Use Your Information

We may use your data to:

Provide and manage garage door services
Respond to inquiries or customer support requests
Process billing and payments
Send service reminders, updates, or promotional offers
Fulfill legal or regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and third-party tracking technologies such as:

Google Analytics
Google Ads and Local Services Ads
Other Marketing Tools

You can manage or disable cookies through your browser settings.

4. Information Sharing

We do not sell your personal information. We may share your data with trusted service providers or legal authorities when:

It is necessary to perform a service you’ve requested
It is legally required
We use third-party tools for hosting, analytics, or communication

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission or storage method is 100% secure.

6. Your Rights

You have the right to:

Access or correct your data
Request data deletion
Opt out of marketing emails
Adjust your cookie settings

To exercise these rights, please contact us.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content.

Marjie Jacobs

Nick was super informative about my opener and various options I had. Will want to work with him when I need to. He followed through on all the information he was going to send me. Nice guy.

John L

This is an excellent company. Its estimator came out promptly and on time to provide a precise estimate for services. He was very professional in appearance and expertise. The installer also came out as scheduled and on time. He was experienced, detail oriented and efficient during the installation of the door and very willing to explain exactly what he was working on. I would not hesitate to do business with this company again.

Sheryl Scott

Nice, fast and knowledgeable!!

Miguel Garcia

It was an easy-going experience. They were able to help me problem solved in the moment. I did call around several places and EX- Cello by far had the best / affordable price! Also, they did completed the job in a timely manner. I would recommend this company to anyone in need of a garage door repair.

Andrew Freund

They got me right in for a service call. The tech was professional and very knowledgeable. My door was fixed in an hour and is working perfectly.

Cynthia England

Had a great experience with Anthony when our garage door wasn’t closing and having sensor issues. Tuned it up and it’s so much quieter now too. Working like new!

Scooter Mcgavin

Best technician ever. Replaced spring and cables . Friendly, was in and out and did a great job for a fair price. We need more companies like this!