Privacy Policy

Effective May 5, 2025

At Excello Garage Door Systems, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and use our services.

If you have questions about this Privacy Policy, please contact us:

Excello Garage Door Systems
106 E. 42nd Street
Boise, Idaho 83714
Phone: 208-323-1400
Email: [email protected]
Contractors License: RCE-4511

1. Information We Collect

We collect both personal and non-personal information, including:

Personal Information: Name, phone number, email address, physical address, or any details you provide via forms, service requests, or chat.
Automatically Collected Data: IP address, browser type, device details, pages visited, time on site (through cookies and tracking tools).
Service Details: Job scheduling and tracking data from our integration with our scheduling software.

2. How We Use Your Information

We may use your data to:

Provide and manage garage door services
Respond to inquiries or customer support requests
Process billing and payments
Send service reminders, updates, or promotional offers
Fulfill legal or regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and third-party tracking technologies such as:

Google Analytics
Google Ads and Local Services Ads
Other Marketing Tools

You can manage or disable cookies through your browser settings.

4. Information Sharing

We do not sell your personal information. We may share your data with trusted service providers or legal authorities when:

It is necessary to perform a service you’ve requested
It is legally required
We use third-party tools for hosting, analytics, or communication

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission or storage method is 100% secure.

6. Your Rights

You have the right to:

Access or correct your data
Request data deletion
Opt out of marketing emails
Adjust your cookie settings

To exercise these rights, please contact us.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content.